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AUDITING

Compliance, property management, auditing

Operational Auditing

 Operational auditing is a crucial tool for evaluating the effectiveness and efficiency of your Property Management Department. At PM by Design, we help business owners and Property Managers gain insights into how well they are achieving their organizational goals, fulfilling regulatory responsibilities, and identifying potential areas of risk. 

The Importance of Auditing 

An operational audit provides a comprehensive assessment of your property management practices. It allows you to understand where improvements can be made and ensures that you are compliant with industry standards and regulations. By conducting a thorough audit, you can uncover inefficiencies and enhance the overall performance of your team. 

Our Approach to Auditing 

When we conduct an audit, we collaborate closely with senior managers and their property management teams to tailor the audit objectives to your specific needs. Our process includes: 

  • Goal Setting: We work with you to define clear audit goals that align with your organizational objectives. 
  • Surveys and Evaluations: We conduct surveys and evaluate existing processes, gathering data to inform our findings. 
  • Opportunity Identification: We identify opportunities for improvement that can enhance efficiency and effectiveness. 

Annual Audit through PM Squad

If you enroll in our PM Squad program with a 12-month commitment, a yearly operational audit is included as part of your package. This ensures that you receive continuous support and guidance in maintaining optimal operations. 

Areas Of Auditing

We offer a variety of audit services, including: 

Health Check of Property Management Processes
We assess your current processes to identify areas for improvement, focusing on key aspects such as: 

  • Lease expirations 
  • Rent arrears management 
  • Routine inspections 
  • Rent increases 
  • Missing fees and charges 
  • Quality of inspections 
  • Communication with property owners 

Compliance Audits
We ensure that your operations adhere to legislative requirements, including: 

  • Gas and Electrical Safety Checks 
  • Disclosure Statements 
  • Urgent Repairs 
  • Minimum Standards compliance 

 Subcontractor Audits
We evaluate subcontractors responsible for maintenance or inspections including:

  • Standards Adherence  
  • Regulations Compliance 

Get Started with PM by Design

Understanding the effectiveness of your property management practices is essential for long-term success. With our operational auditing services, you can gain valuable insights and take proactive steps toward improvement. 


Contact Us Today!
Schedule a free online session to discuss your auditing needs and discover how PM by Design can support your business. Together, we can enhance your operational efficiency, and drive better results in your property management efforts.


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